User Experience

Hands-Off or Hands-On? Variation in Area Chair Practices and Implications for AI Support
Area chairs (ACs) play a critical role in the peer-review process, managing conflicts and ensuring fair outcomes. Although AI tools …
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Hands-Off or Hands-On? Variation in Area Chair Practices and Implications for AI Support
MindTrellis: Co-Creating Knowledge Structures with AI through Interactive Visual Exploration
Knowledge workers face increasing challenges in synthesizing information from multiple documents into structured conceptual …
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MindTrellis: Co-Creating Knowledge Structures with AI through Interactive Visual Exploration
When Constraints Limit and Inspire: Characterizing Presentation Authoring Practices for Evolving Narratives
Authoring presentation slides involves navigating contextual constraints that shape how content is structured, adapted, and reused. …
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When Constraints Limit and Inspire: Characterizing Presentation Authoring Practices for Evolving Narratives
Standardizing the Evaluation of Usability Test Results: Criteria Development and Human-AI Collaborative Performance
The growing use of artificial intelligence (AI) across industries has spurred interest in its application to usability analysis. Yet, …
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Standardizing the Evaluation of Usability Test Results: Criteria Development and Human-AI Collaborative Performance
"I'm Not Reading All of That": Understanding Software Engineers' Level of Cognitive Engagement with Agentic Coding Assistants
Over-reliance on AI systems can undermine users’ critical thinking and promote complacency, a risk intensified by the emergence …
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“It Became My Buddy, But I’m Not Afraid to Disagree”: A Multi-Session Study of UX Evaluators Collaborating with Conversational AI Assistants
AI-assisted usability analysis can potentially reduce the time and effort of finding usability problems, yet little is known about how …
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“It Became My Buddy, But I’m Not Afraid to Disagree”: A Multi-Session Study of UX Evaluators Collaborating with Conversational AI Assistants
Beyond One User and One Model: Rethinking LLMs as Mediators in Collaborative Sensemaking and Ideation
As LLMs enter qualitative data workflows, they are predominantly designed for individual researchers rather than collaborative …
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Beyond One User and One Model: Rethinking LLMs as Mediators in Collaborative Sensemaking and Ideation
MultiUX: A Human-AI Collaborative Tool to Facilitate Multiple Usability Test Video Analyses
Analyzing multiple usability videos is essential for identifying common problems and prioritizing them. While existing tools assist in …
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MultiUX: A Human-AI Collaborative Tool to Facilitate Multiple Usability Test Video Analyses
Evaluating Usability Challenges in VR Games for Older Adults: A Comparison With and Without AI Assistance
Evaluating VR usability presents unique challenges, particularly when designing for older adults. This study explores how AI-generated …
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Evaluating Usability Challenges in VR Games for Older Adults: A Comparison With and Without AI Assistance
How Can Haptic Feedback Assist People with Blind and Low Vision (BLV): A Systematic Literature Review
People who are blind and low vision (BLV) encounter numerous challenges in their daily lives and work. To support them, various haptic …
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How Can Haptic Feedback Assist People with Blind and Low Vision (BLV): A Systematic Literature Review